Privacy Policy

We recognize and respect our customers’ privacy and we diligently protect the trust you have placed in us. We have developed this Privacy Policy to assure you that the information collected about you is only what is needed for conducting business and offering products and services that might be of interest to you.

Our Policy

Federal and California state law requires us to request identification from each consumer to prove that you are of age to legally purchase alcohol. To process an order, we need your name, home or other physical address, including street name and name of city or town, email address, telephone number, date of birth and credit card number. We understand the sensitivity of this information and maintain our files on a secured server to protect against unauthorized access. In addition to obtaining personal information, we may collect tracking information for statistical purposes, which is disclosed to third parties for statistical purposes only.  It is for understanding consumer trends and does not contain any personal information about you.  

We do not and will not, under any circumstances, sell personal information to anyone for any purpose.

Personal Information and Data Gathering

Heringer Estates often uses third-party development partners to assist in online development and deployment as well as in data and information collection. These companies are strictly bound by our privacy policy covered below, as well as by all other conventions and business practices of Heringer Estates Family Vineyards and Winery concerning user information and data from online sources. For the purposes of this document, the terms “We,” “Us” and “Heringer Estates” will also represent these third-party developers.

We collect anonymous information from visits to our site to help us understand the usage patterns of our site, and to provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site. For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site. This information is kept in aggregate, anonymous format and helps us better tailor our site for our visitors and their usage patterns.

Cookies are sometimes used to further track usage patterns of the site by users, in aggregate and anonymous format. Cookies left on your system by our site are sometimes used for the purpose of allowing users the convenience of not having to re-enter usernames and passwords on our site, however, no username or password information is kept on your local machine. Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s). No financial or personal information will ever be left on your system in the form of a cookie.

From time to time, Heringer Estates will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting info@heringerestates.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.

Heringer Estates operates the Platform that sends opted-in subscribers SMS messages to interact with Heringer Estates by text message. Subscribers can also expect to receive periodic conversational, informational and promotional messages from Heringer Estates.

You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from us, our affiliates, subsidiaries, and related entities. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested. In providing your mobile device number or cell phone number to the Platform, you knowingly consent to such communications from the Platform or for the Platform to use your cell phone number or mobile device number in accordance with these Terms. In providing your number and accepting these Terms, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to the Platform, or from which you sent the text message request to us. You further acknowledge that no purchase is required to opt into this service, and you may opt out at any time.

You can cancel the SMS service at any time. Just text "STOP" to the number or short code that sent you the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@heringerestates.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Any such communications you receive from us will be administered in accordance with your preferences and these Terms.

Information and data gathered solely by Heringer Estates Family Vineyards and Winery will never be sold, traded or shared with third-parties for any other reason other than for assisting Heringer Estates in its analysis, research and promotional needs.

This site may contain links to other sites. Heringer Estates is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.

Legal Purchase Age

You must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the site. We do not intend to collect personal information from any individuals under the legal purchase age or market alcohol beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information we will make every reasonable effort to remove such personal information from our files. All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery.

Not Directed to Individuals Under the Legal Drinking Age

This site is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect personal information from or about individuals under the age of 21. If we become aware we have unknowingly collected personal information from an individual under the legal drinking age, we will delete the information immediately.

Contact Us

Questions and concerns regarding our Privacy Policy or website content should be directed by email to info@heringerestates.com or by mail at: Heringer Estates Family Vineyards and Winery, P.O. Box 418, Clarksburg, Ca 95612