Privacy Policy

At Heringer Estates Family Vineyards and Winery we recognize and respect our customers’ privacy. We diligently protect the trust you have placed in us. We have developed this Privacy Policy to assure you that the information collected about you is only what is needed for conducting business and offering products and services that might be of interest to you.

Our Policy

Federal and California state law requires us to request identification from each consumer to prove that you are of age to legally purchase alcohol. To process an order, we need your name, home or other physical address, including street name and name of city or town, email address, telephone number, date of birth and credit card number. We understand the sensitivity of this information and maintain our files on a secured server to protect against unauthorized access. In addition to obtaining personal information, we may collect tracking information for statistical purposes, which is disclosed to third parties for statistical purposes only.  It is for understanding consumer trends and does not contain any personal information about you.  

We do not and will not, under any circumstances, sell personal information to anyone for any purpose.

Personal Information and Data Gathering

Heringer Estates often uses third-party development partners to assist in online development and deployment as well as in data and information collection. These companies are strictly bound by our privacy policy covered below, as well as by all other conventions and business practices of Heringer Estates Family Vineyards and Winery concerning user information and data from online sources. For the purposes of this document, the terms “We,” “Us” and “Heringer Estates” will also represent these third-party developers.

We collect anonymous information from visits to our site to help us understand the usage patterns of our site, and to provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site. For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site. This information is kept in aggregate, anonymous format. We use this information to better tailor our site for our visitors and their usage patterns, as well as to gauge performance and other measures of the site, again in anonymous and aggregate format.

Cookies are sometimes used to further track usage patterns of the site by users, in aggregate and anonymous format. Cookies left on your system by our site are sometimes used for the purpose of allowing users the convenience of not having to re-enter usernames and passwords on our site, however, no username or password information is kept on your local machine. Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s). No financial or personal information will ever be left on your system in the form of a cookie.

Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, as well as demographic information, such as age, gender and zip code. Data collected from online user-completed forms is stored in secure, password protected server locations. Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base. Contact information is also used to better understand our user base.

From time to time, Heringer Estates will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting info@heringerestates.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.

Information and data gathered solely by Heringer Estates Family Vineyards and Winery will never be sold, traded or shared with third-parties for any other reason other than for assisting Heringer Estates in its analysis, research and promotional needs.

This site may contain links to other sites. Heringer Estates is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.

Legal Purchase Age

You must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the site. We do not intend to collect personal information from any individuals under the legal purchase age or market alcohol beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information we will make every reasonable effort to remove such personal information from our files. All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery.

Not Directed to Individuals Under the Legal Drinking Age

This site is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect personal information from or about individuals under the age of 21. If we become aware we have unknowingly collected personal information from an individual under the legal drinking age, we will delete the information immediately.

Children under the age of 13

Our website does not target and is not intended for children under the age of 13 and thus we will not knowingly collect data from them. We abide by the Children’s Online Privacy Protection Act (COPPA) requirements. If we discover personal data from a child that has been provided through our website, we will remove the information immediately.

Contact Us

Questions and concerns regarding our Privacy Policy or website content should be directed by email to info@heringerestates.com or by mail at: Heringer Estates Family Vineyards and Winery, P.O. Box 418, Clarksburg, Ca 95612