Frequently Asked Questions about the Heringer Estates Wine Club
There is no membership fee to join the wine club. The only thing you pay for is the wine you buy. This is an ongoing membership and the customer agrees to
join the club for a minimum of one year.
In becoming an active member, you authorize Heringer Estates to automatically bill your credit card account on file for shipments. It is the member’s obligation to notify Heringer Estates of any address or credit card changes prior to each shipment to avoid delays and additional re-routing costs.
Your membership discount varies based on the level of club membership level you sign up for.
Double Gold – 35%
Gold – 30%
Silver – 20%
Bronze – 15%
If you would like to upgrade or modify your membership or modify your preferences for future club releases, please email firstname.lastname@example.org with your request.
Yes! Your membership discount applies to all wine and event purchases made with Heringer Estates online, at the tasting room, at events, and at the farmers markets.
To use your wine club discount at www.heringerestates.com for all wine and event ticket purchases please login using your email and password (unless otherwise modified) during your check out process.
Yes! Approximately two weeks prior to each shipment, you will have the opportunity to log into your membership account to view which wines are in your upcoming wine club release. If you want to customize your selections, you can click the “Selections” tab in your membership profile to select the style and quantity, as well as add additional favorites to your order.
You will need to customize each release separately. Please note that you must facilitate any changes and custom requests via the website or by
contacting the wine club manager directly prior to the order processing date.
Depending on your frequency preference your wine club orders will be processed based on the following
Bimonthly – January, March, May, July, September and November
Quarterly – February, May, August and November
Semi-Annually – April and October
You will receive a confirmation email when club releases are processed and available for pick up in the tasting room or shipped. As part of our sustainability program, and to help reduce waste, we are now packaging your wine club pick-up orders in our Heringer Estates reusable totes. We encourage you to bring the tote back
during your subsequent visits!
It is our goal to guarantee the wines in your club release for 60 days from the original club processing date. If you pick up after that time and any of the wines in your club release are sold out or no longer available, you will have the option to select your favorite varietal from the wines that are currently available. We will only ship your club release on your request to do so.
Club members in the Silver, Gold, and Double Gold clubs enjoy FREE shipping. on all club and regular purchases. Bronze members enjoy a $15 shipping rate for up to one case (12 bottles). When shipping wine we require a valid business or residential address. We cannot ship to P.O. Boxes. An adult, 21 years of age or older must be available to sign for delivery.
After you login to your customer profile you are able to update your password on the “General” tab. You will find the password update immediately below your username. If you do not remember your password to login to your customer profile, please go to the Member Sign In Page and click the link “Forgot your password”.
You may cancel anytime with written notification after one year of membership. Requests to discontinue your membership must be done in writing and received two weeks prior to any scheduled processing. Cancellation requests are not accepted in the tasting room. Contact Stacy Heringer-McElfish, the wine club manager at
Please include your full name and your primary reason for cancellation.
Please Note: Early termination of membership is subject to the charge back of any membership discounts received prior to the required one year minimum. Shipments are non-refundable if a cancellation request is made after processing.